Case Study
Integrated platform boosts productivity, profitability
Customer
New York-based Microsoft-certified partner providing integrated technology
solutions and staffing services for Fortune 1000 clients
solutions and staffing services for Fortune 1000 clients
Challenge
Solution
Challenge
Multiple tools for different functionalities
Solution
Single sign-in to manage all of verticals from one platform
Challenge
No visibility of team’s performance
Solution
Performance tracking through multiple reports
Challenge
Long turn-around times for customer onboarding
Solution
Single module to save contacts, customer insights and data, manage email campaigns and track the customer journey
Challenge
Manual vendor management
Solution
Seamless vendor management through multiple job board & prime vendor integrations
Challenge
Risk of misplacing employee and client documents
Solution
Centralised document management with expiry reminders