Case Study
Integrated platform boosts productivity, profitability
Customer
New York-based Microsoft-certified partner providing integrated technology solutions and staffing services for Fortune 1000 clients
Challenge
Solution
Multiple tools for different functionalities
Single sign-in to manage all of verticals from one platform
No visibility of team’s performance
Performance tracking through multiple reports
Long turn-around times for customer onboarding
Single module to save contacts, customer insights and data, manage email campaigns and track the customer journey
Manual vendor management
Seamless vendor management through multiple job board & prime vendor integrations
Risk of misplacing employee and client documents
Centralised document management with expiry reminders
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